Overview

Being a manager does not automatically make you a good leader. Management is a position or title that is given to someone based on their decision making power within an organisation. Leadership is a quality of one’s personality and an ability to inspire others to perform.

How effective are you at motivating and inspiring your staff? Do they willingly take on new challenges and give 100 per cent to the tasks that you set? Or do they simply complete tasks to the minimum standard required?

Achieving organisational goals requires the commitment and cooperation of all team members. As a manager, you are responsible for encouraging these behaviours in your staff. You are expected to lead and motivate them to perform better, work harder and commit themselves to the goals set for them.

To get the best out of your team, you must get to know them. Assess their skills, provide them with opportunities for development and monitor their performance and progress.

This unit will teach you how to achieve these targets as a workplace leader, not simply as a workplace manager. You may be surprised that it is not quite as difficult as it first appears.

In this unit you will learn how to:

• Model high standards of performance and behaviour
• Develop team commitment and cooperation
• Manage team performance.