Overview

Think about how often you are a customer in a hospitality environment. How many types of registers can you think of?

You pick up dinner from the fish and chip shop and they’re using a very basic register. You grab a drink at the wine bar and they are processing your order with an electronic PLU (Price Look Up) register. The next day, you check out of your 5 star hotel they are using a touch screen. Later at brunch your order is taken through a hand-held computer.

Regardless of the type of register or point of sale terminal you use, the principles are basically the same. You enter customer purchases into the register/terminal, present accounts, receive and process money (cash or non-cash) and give change and receipts.

This unit will give you a basic understanding of how to process and record transactions using a register or point of sale terminal. Make sure you receive training on the system used in your workplace.

In this unit you will learn how to:

• Balance and process cash and non-cash financial transactions using your workplace software applications
• Reconcile the takings at the completion of the service period or day’s trading.