Overview

There has never been a greater range of alcoholic beverages available to customers than there is today. From new grape varieties to whisky styles, the wide range of alcoholic beverages often throws customers into a ‘spin’. This choice can be more difficult when the customer tries to complement a beverage with a selection from the menu.

This is where you come in. A big part of your table service role is steering customers through the range of offerings and helping them make a selection that appeals to their personal taste and complements their menu selection.

If you have a thorough knowledge of the beverage range and its suitability with different foods you will be able to provide this assistance. And the customer will leave satisfied.

This unit will ‘kick start’ your product knowledge regarding alcoholic beverages so you can answer beverage queries with confidence.

In this unit you will learn how to:

• Advise customers on alcoholic beverages and take orders
• Serve alcoholic beverages.