Overview

Policies and procedures for selling and sales transactions lead to many benefits.

They enable staff to work in a consistent and systematic way. It ensures that customers receive a high standard of service. And it enables staff to process transactions accurately, thereby maximising store profits.

In this section you will learn how to implement a range of policies and procedures on selling.

In this unit you will learn how to:

• Implement sales policies and procedures
• Monitor achievement of sales targets.