Your screen looks like the one below? Scroll down for instructions on how to resolve the issue.
Instructions
1.
2.
3.
Make sure that this computer has access to the internet.
Read all the instructions before starting step 3.
Internet Explorer: Click, then Right-click the animation below and select "Settings..."
Other browsers: Right-click the animation below and select "Settings..."
4.
The Flash settings manager will pop-up (see below). In the Privacy (leftmost) tab, click on the "Advanced" button.
This is an example graphic, click on the live
settings manager in the Flash movie above.
5.
A new browser window will open - after the Adobe webpage has loaded – select "Security settings".
6.
Click "Always allow".
7.
8.
Close the Adobe window - the security setting should now be set correctly.
On returning to the Flash settings manager, click the Close button.
Note: You might have to restart your browser for the Flash Player settings to work.
