Didasko Online FAQ's - Didasko Learning Resources

Learners and trainers are able to access Didasko multimedia learning content, validation assessments, worksheets and communication tools online via PC’s and notebooks.

Can we sample DOL before we purchase learner units?

A sample of Didasko Online can be set up on request. Please call or email our customer service team on 1300 554 100 or customerservice@didasko.com.

How does it compare to my current method of purchasing Didasko Learners Guides and Training Delivery Guides in the formats of CD-ROMs and or USB Flash drives?

Your own branded Didasko Online portal will be a much easier method of purchasing training resources; distributing, managing and controlling content; and providing a centralised communication portal between trainers, learners and administrators.

Once set up, accessing content anywhere, anytime is immediate. No need to purchase CD-ROMs or USBs. Content can be accessed via PC or notebook anywhere, start anytime - now.

Resource format use comparison

Variable	Didasko Online™	CD-ROM/USB
Ordering	Telephone Customer Service	Telephone Customer Service
Delivery time	Nil, immediate access	3 – 4 working days
Delivery costs	No delivery costs	Depending on number of CD’s/USB’s ordered: $11.00 - $35.00 postage order
Distribution to admin, trainers + learners	No timeline No handling Immediate access	Timeline and handling: Parcel delivery onsite Internal process Items checked to order Internal distribution
Learner resourcesCharged per unit per learner	$17.00 (+GST) VETiS - $8.50 (+GST) discounted price	3 units order $17.00 (+GST) less than 3 units order $30.00 (+GST) VETiS - $8.50 (+GST)
Trainer resources	All Compliance and Assessment documents FREE For those units with enrolled learners	Minimum 3 units order $95.00 (+GST) each Less than 3 units order $175 (+GST) each

Set up of Didasko Online™

How do I get started?

Contact your Business Development Manager (Graham Brown or Graham Staples) or the Didasko customer service team on 1300 554 100 or customerservice@didasko.com to enable us to gain the information needed to set your organisation up with your Didasko Online account.

What information do I need to provide for set up?

Organisation name
Site name as you would like it to appear in our eLearning System. E.g. “ABC training eLearning System”
The full name contact number and email of the authorised person who will be the Site Administrator for your organisation. This person will responsible for enrolling learners and trainers. We recommend they have competant IT skills
Logo - .jpeg or .png format
The name, email and contact number of the person responsible for invoices/payments.

How is access provided?

A link, user name and password are emailed to the authorised administrator of the organisation. The administrator is then responsible for providing username and passwords to trainers and learners, as they're enrolled.

Will assistance be provided in getting started?

When you recieve you login details for Didasko Online you will be sent an Administrator User Guide. This guide gives the administrator information on how to enter in the learners and classes and how to use the functions within the eLearning system. There is also a User Guide for trainers and a User Guide for learners.

As always, Didasko also provides the all important personal support from our specialised team, ensuring you're transition to and journey with Didasko Online is seamless and hassle free.

How do you enter in learners/classes?

This is explained in the Administrator user guide.

Do I need to install anything? Do I a certain program?

No, Didasko Online is web based. All you need is internet access.

How long does it take to initially set up Didasko Online?

Setup will take place within 5 working days from the time of your order.

Operational use of Didasko Online™

Is there a minimum number of learners required?

No minimum. There can be one learner or thousands of learners enrolled. The minimum number of units credits is 20.

How long is it active for each learner?

Each learner’s access is active until you request Didasko to end their access or move the users to the alumni group.

Can trainers monitor learners’ work?

Yes, trainers can monitor learners work and track their progress; this is explained in the Administrator Users Guide provided to suit you training needs.

Can learners and trainers print PDFs?

Yes, learners and teachers can print the PDFs for the units they have access to. But our licencing forbids printing for students not enrolled in a unit. Further explanation is provided in the Training Delivery Terms and Conditions Agreement.

How do I upload our organisation's contextualised worksheets?

The worksheets can be contextualised. Instructions on how to do this are found in the Administrator User Guide to suit your training needs.

How do I upload additional learning material, web links, etc.?

Instructions on how to do this are found in the Administrator User Guide.

Do we have to purchase units for trainers?

No, trainers enrolled recieve access free of charge to all trainer and learner materials

Can we customise Didasko Online with functions that we want?

While we have produced administrator, trainer and learner getting started guides, Didasko do not provide ongoing software support. Our primary aim is to further develop our suite of quality trainer and learner products. Should you want to add further features and functions to your Didasko Online, there are numerous Moodle help tools available.

How much is Didasko Online?

The use of our eLearning System is FREE. Units are purchased at $17+GST per unit, per learner. Didasko offers a subsidised price for VETiS learners of $8.50 +GST per unit, per learner.

The compliance and assessment material (previously titled Training Delivery Guide) is provided free of charge for the learner units in which you have enrolled learners.

In what format can learner results be downloaded from Didasko Online?

Learner results can be downloaded to your computer as an Open Document spread sheet, Plain text file, Excel spread sheet or a XML file.

Are retail units available on Didasko Online?

Yes.