Cert I in Retail Operations

Course code:

WRR10102

Resource aim:

The aim of this course is to identify the learners' existing skills and develop them through training to the point where they can be formally recognised at a national level, in the program Certificate I in Retail Operations.

Qualifications & recognition:

Upon successful completion of this course students are eligible to receive the Certificate I in Retail Operations.

Course duration:

12 months

How to apply:

Contact the Didasko Learning Institute on the numbers below.

Assessment:

Assessment is based on competency: ability to perform specific skills. Your assessment may include practical demonstrations (conducted in the workplace or simulated workplace conditions), worksheets, oral presentations, interviews, case studies, projects, group work and written assessments.

Contact:

Contact the Didasko Learning Institute for more information on (03) 9573 3999 or (02) 9687 0621.

Units of competence include:

Unit code

Unit title
WRRCS1B
Communicate in the workplace
WRRER2B
Perform routine housekeeping duties
WRRLP1B
Apply safe working procedures
WRRLP3B
Work effectively in a retail environment
WRRER1B
Operate retail equipment
WRRCA1B
Coordinate sales performance

Cert II in Retail Operations

Course code:

WRR20102

Resource aim:

The aim of this course is to identify the learners' existing skills and develop them through training to the point where they can be formally recognised at a national level, in the program Certificate II in Retail Operations.

Qualifications & recognition:

Upon successful completion of this course students are eligible to receive the Certificate II in Retail Operations.

Course duration:

12 months

How to apply:

Contact the Didasko Learning Institute on the numbers below.

Assessment:

Assessment is based on competency: ability to perform specific skills. Your assessment may include practical demonstrations (conducted in the workplace or simulated workplace conditions), worksheets, oral presentations, interviews, case studies, projects, group work and written assessments.

Contact:

Contact the Didasko Learning Institute for more information on (03) 9573 3999 or (02) 9687 0621.

Units of competence include:

Unit code

Unit title
WRRCS2B
Apply point of sale handling procedures
WRRCS3B
Interact with customers
WRRLP2B
Minimise theft
WRRI1B
Perform stock control procedures
WRRF1B
Balance register/terminal

Cert III in Retail Operations

Course code:

WRR30202

Resource aim:

The aim of this course is to identify the learners' existing skills and develop them through training to the point where they can be formally recognised at a national level, in the program Certificate III in Retail Operations.

Qualifications & recognition:

Upon successful completion of this course students are eligible to receive the Certificate III in Retail Operations.

Course duration:

12 months

How to apply:

Contact the Didasko Learning Institute on the numbers below.

Assessment:

Assessment is based on competency: ability to perform specific skills. Your assessment may include practical demonstrations (conducted in the workplace or simulated workplace conditions), worksheets, oral presentations, interviews, case studies, projects, group work and written assessments.

Contact:

Contact the Didasko Learning Institute for more information on (03) 9573 3999 or (02) 9687 0621.

Units of competence include:

Unit code

Unit title
WRRS 2B
Advise on products and service
WRRM 1B
Merchandise products
WRRS1B
Sell products and services
WRRI5A
Maintain and order stock
WRRO7A
Profile a retail market
WRRS4B
Build relationships with customers
WRRLP5A
Apply store security systems and procedures
WRRM6A
Create a display for a small business